All returns must be within 7 days of receipt and are subject to a 25% re-stocking fee.  All returns must be in original box, not broken or have been installed, no exceptions.

All exchanges require prior authorization and Return Authorization Number.

There are no refunds on shipping, crating, insurance and processing fees.

Custom orders are not eligible for cancellations / refunds / returns.

Order cancellations after order date are subject to a minimum 6% processing fee.

Proof of current advertised price is required.  Please call, fax, or E-mail the advertised price location to us by the end of the day of your order.
 
Phone: 800-231-7765, 561-792-1802, Fax: 561-753-9140, E-mail: sales@goldplated.com

We will beat the total invoice price in the ad by 110% OF THE DIFFERENCE between our price and the advertised price. For example: Our price = $100: Their price = $90: Difference = $10: 110% of Difference = $11; Our New Price = $100 - $11 = $89.

When calculating price difference, we take into account all add on fees for the product by the seller. We have noticed many merchants advertising a low product price but then charging high shipping, crating, insurance and processing fees. This is nothing more than disguising the true sale price.